Terms & Conditions
Welcome to Mediajourney (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern every service engagement, subscription or project you (“you,” “Client,” or “Customer”) undertake with us in the areas of IT services and digital marketing. By engaging our services, signing a proposal or purchase agreement, or continuing to use our service, you agree to comply with and be bound by these Terms.
1. Scope of Services
We agree to provide services as described in the signed proposal, Statement of Work (SOW), or purchase order (“Agreement”). These may include IT infrastructure, system integration, hosting, maintenance, digital marketing (SEO, PPC, social media, content marketing), analytics, and other agreed-upon deliverables. Any additional services beyond the scope must be agreed in writing and may incur additional fees.
2. Client Obligations
You agree to: (a) provide complete, accurate and timely information and access to relevant systems, accounts, credentials and materials; (b) review and approve deliverables when requested; (c) comply with applicable laws, regulations and third-party platform terms; (d) pay invoices in accordance with the payment terms set out in the Agreement. Failure to meet these obligations may delay performance or suspend services.
3. Fees, Payment & Refunds
Fees for services are set out in the Agreement. Unless otherwise specified, payment is due as invoiced. We reserve the right to suspend or terminate services for late or non-payment and to charge interest or administrative fees on overdue amounts. Unless explicitly stated otherwise, all fees are non-refundable once services have commenced.
4. Intellectual Property
We retain ownership of all intellectual property (IP) created by us during the engagement unless otherwise agreed in writing. Upon full payment, you may be granted a license or ownership of deliverables as specified. Pre-existing IP of each party remains its property. You warrant that any materials you supply do not infringe third-party rights, and you indemnify us for claims arising thereof.
5. Confidentiality
Each party will treat as confidential all non-public information disclosed by the other in connection with the services. Confidential information may be used only to perform obligations hereunder and must be protected with reasonable care. This obligation survives termination of the Agreement.
6. Warranties & Disclaimers
We will perform services with reasonable skill and care in accordance with industry practices. However, we do not guarantee specific results — for example, specific search engine rankings, traffic volumes, conversions, revenue increases or uptime levels. All services and deliverables are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all other warranties, express or implied.
7. Limitation of Liability
In no event shall our liability to you exceed the total fees paid by you for the specific services giving rise to the claim in the preceding twelve (12) months. We shall not be liable for indirect, incidental, consequential, special or punitive damages (including loss of profits, data or business opportunity), even if advised of the possibility of such damages.
8. Term & Termination
The term begins as specified in the Agreement and continues until completion or termination. Either party may terminate the services early if the other party materially breaches these Terms and fails to cure within a specified period after written notice. Upon termination, you shall pay for all services rendered up to the termination date. Provisions that by their nature survive termination — e.g., IP ownership, confidentiality, limitation of liability — shall continue.
9. Changes & Amendments
We may modify these Terms at our discretion. You will be notified of significant changes and your continued use of our services after such modifications constitutes your acceptance. The latest version will be published on our website.
10. Governing Law & Dispute Resolution
These Terms are governed by the laws of [Insert State/Country]. Any disputes arising shall be resolved in the competent courts of [Insert Jurisdiction], unless otherwise agreed in writing.
If you have questions about these Terms & Conditions or need clarification, please contact us at:
Media Journey LLC
Email: info@mediajourney.online
Phone: +1-844-345-0769